Ilustration courtesy of ChatGPT
This four-part blog series from 27Global provides an overview of an internal project to plan, design, and implement an AI-driven solution. Follow along to learn about our use case, our challenges, and our successes.
Part 4: Dr. Doc Delivers (and Reflects)
The project wrapped on time, delivering a working, repeatable POC—and a crystal-clear set of lessons learned.
What We Delivered:
– Agent updated 3 Draw.io diagrams based on source code changes
– POC showed integration of embedding, vector search, and PR triggers
– Internal templates for decision logs, infrastructure, and project documentation
– Confluence playbook created for future internal AI projects
Results by the Numbers:
– Learn & propagate AI tools: B+ (High conceptual gain, limited Rivet value)
– Client implementation templates: C- (Workarounds > frameworks)
– Internal project templates: A (Clean, reusable, well-documented)
– Deliver business value: C (Prototype worked, but not turnkey)
Retrospective Lessons:
– Tool choice matters — Rivet cost us agility due to plugin gaps and versioning friction
– Prompt engineering is a real skill — structured prompts + test harness = better outputs
– Draw.io is barely structured data — future versions should consider formats like Mermaid or JSON-based graphs
– Testing against forks ≠ real production — repo access limitations reduced validation scope
Next Steps:
– Formalize a standard AI stack (likely Azure AI Foundry or AWS Bedrock)
– Re-run similar projects quarterly using the internal framework
– Reevaluate orchestration tools for each new project (don’t reuse just because)
From day one, the team aligned around the “human-in-the-loop” model. Dr. Doc wouldn’t operate autonomously. It would assist, with engineers keeping final approval.
About the Author
John Marney is a visionary director at 27Global, boasting a rich tapestry of experience in steering businesses towards digital excellence. With a keen eye for innovative solutions, John has played a pivotal role in leveraging cutting-edge technologies to empower clients in their digital transformation journey. His passion for bridging the gap between business objectives and technological advancements continues to drive 27Global’s commitment to delivering unparalleled software, cloud, and data solutions.
Want to learn more? Contact us at info@27global.com
