Automation is the name of the game. “Toil,” in SRE, is work that is manual, repetitive, automatable, tactical, or devoid of enduring value. By removing toil from the equation and building in automation at the code level along with service level monitoring, our SRE team can focus on more strategic, higher-level work that takes your business performance to new levels.
Our proactive SRE approach ensures that our work is never truly finished. We’re continuously monitoring trends that could morph into larger issues, allowing us to identify and solve issues before they even occur.
With 27Global’s continuous monitoring and infrastructure improvements, you can rest easy knowing that your application is supported long after the project is finished.
When your application goes down you’re losing money and customers. Your managed service provider and even your internal IT staff may stop short of the application layer. You need a Site Reliability Engineering process focused on meeting the service level objectives of the application.